Please see a sample of feedback below from some of our clients. We have not shown their identities for privacy reasons but we can put you in direct contact with previous buyers if that would be useful for you:
We will be more than pleased to recommend the IPG to anyone we hear of looking to buy out there, as we found the whole experience a very positive one, and, as you know, we simply love our house. If things go to plan we would hope to be increasing our ‘stock’ in a couple of years, so will definately be back to you then.
In the meantime, thanks again, and good luck with the business.
Whilst attending a conference in Tuscany I had one free day to look for a property with very specific requirements so it was important that I found an honest, friendly and efficient property company who knew the area and the people well.
Purely by luck rather than judgement I came across The Italian Property Company and my day of viewing with them turned out to be a real pleasure. In 5 hours we viewed 5 properties: one was perfect, an offer was made and accepted and 12 weeks and not a single problem later, it was all ours!
Buying a property is rarely an easy or enjoyable process, certainly not in the UK! Sarita and her team made buying in Italy simple and easy by knowing their stuff and treating me more like a visiting friend than a customer.
Reference for Sarita Vincent, Director, Italian Property Gallery
I am pleased to provide a reference for Sarita Vincent, who provided my partner and me with an excellent service during 2005 and 2006.
In July 2006 we were introduced to Sarita Vincent in Bagni di Lucca, where we were on a visit to find a property. Sarita provided us with written information about her company, took us to her office and showed us good written information and photographs about the properties which she was appointed to offer, and gave us clear written information about her fees.
Italian Property Gallery, represented by Sarita, worked hard to help us find a suitable property, was always on time, always had access to the properties she showed us and helped us with advice, price negotiation and introduction to professionals who had excellent skills and integrity. Her spoken and written Italian is excellent, she clearly commands respect from local people and local businesses, and she has tremendous ability to gain collaboration and to achieve results to the necessary timescale. Sarita made herself available to me on the phone, by email and by text at all times of the week and weekend. When she promised to do something, I could be entirely sure that she would do it, and usually the same day.
Sarita guided us through a difficult purchase of a property where we also needed to obtain planning permission and agree the design and costing for improvement and extension work. Sarita conducted herself with utmost professional integrity and was at pains to emphasise when advice which we were seeking was outside her knowledge or jurisdiction. She didn’t just leave us to find out the answer, but with her typical ‘can do’ approach, found someone for us who could help and give us advice. At no time did we feel that she exerted any pressure on us to make a decision, a payment, or a commitment of any kind.
Moreover, as an Italian speaker myself with good commercial skills and understanding, although I could and did work directly with most of the professionals helping on my project, I still found Sarita’s advice and guidance invaluable and would be prepared to recommend her service to any foreign buyer seeking to purchase a home or a small business in the Lucca / Garfagnana area. We finally purchased the property in July 2006, a year after we had met Sarita. At this stage, new laws had just been introduced. Sarita and her chosen team of recommended suppliers, were well prepared to steer us through the new requirements. Sarita, having always ensured that her dealings were properly documented and that the agreed price was the recorded price, had little difficulty in getting our property sold to us in a brief meeting with the Notary.
I trust that this reference covers the areas which you require for your registration process and would be happy to answer any further enquiries by email.
We are so thrilled with our Italian home and feel we would not have achieved this purchase without the responsive attention of Sarita and Maria. Their ability to foster a warm relationship with ourselves and the vendors was key.
English speaking but deeply embedded in the local Italian community, they are highly knowledgeable of the myriad rules and regulations of the local property market.
It is very early days for us but the after sale hand- holding has been invaluable and hugely reassuring in setting us up with bank accounts utilities and signposting us towards successful Italian home ownership.